Refund Policy

Last updated May 07, 2021

Return and Refund Policy

Last updated: May 07, 2021

 

Thank you for engaging our services at Techzu Ichicode.

The following terms are applicable for any Products/Services that You purchased with us.

 

Interpretation and Definitions

 

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Techzu Ichicode Pte Ltd, 107 Eunos Ave 3.

  • Goods refer to the items offered for sale on the Service.

  • Orders mean a request by You to purchase Goods from Us.

  • Service refers to the Website.

  • Website refers to Techzu Ichicode, accessible from www.techzu.co

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Your Order Cancellation Rights

 

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: hello@techzu.co

  • By phone number: 68481012

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Refunds

In order for the Services to be eligible for a return, please make sure that:

  • The Services were purchased in the last 14 days
  • Client is not satisfied with our services/design draft, whereby decision must be made within 14 days to be eligible for a refund.

The following Services cannot be refunded:

  • The supply of Services made to Your specifications or clearly personalized.
  • The supply of Services which according to their nature are not suitable to be returned. eg. Service is done and already approved by the client.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: hello@techzu.co

  • By phone number: 68481012

Need Help?

I’m Here To Assist You

Feel free to contact us, and we will be more than happy to answer all of your questions.