Last updated 13 November 2024

Welcome to Techzu Ichicode. These Terms of Use (“Terms”) govern your use of our SaaS web application (the “Service”). By using our Service, you agree to comply with and be bound by these Terms.

a) Acceptance of Terms

By accessing or using Techzu Ichicode’s Service, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.

b) Description of Service

Techzu Ichicode provides a platform for managing customer inquiries through an omnichannel chatbot integrated with AI.

c) Eligibility

To use this Service, you must be at least 18 and have the legal authority to enter into these Terms. By using the Service, you represent and warrant that you meet these requirements.

d) Account Registration

To access certain features, you may be required to create an account. You agree to:

• Provide accurate information.
• Update your information to keep it current.
• Maintain the security of your account and password.
• Notify us immediately of any unauthorized use of your account.

e) Permitted Use and Restrictions

You agree to use the Service only for lawful purposes. You may not:

• Use the Service in a manner that violates any laws or regulations.
• Access, tamper with, or use non-public areas of the Service.
• Reverse engineer, disassemble, or decompile any part of the Service.

f) Subscription and Fees

Subscription fees and billing details will be provided at the time of purchase. You authorize us to charge applicable fees to the payment method you provide. We reserve the right to adjust fees and charges at any time, with advance notice.

g) Intellectual Property Rights

Techzu Ichicode owns all intellectual property rights in and to the Service, including all code, text, graphics, and logos. You are granted a limited, non-exclusive, non-transferable license to access and use the Service as provided in these Terms.

h) Privacy Policy

Our Privacy Policy https://techzu.co/privacypolicy describes how we collect, use, and disclose information. By using the Service, you agree to our collection and use of information as described in our Privacy Policy.

i) Data and Security

You are responsible for securing and backing up any data that you store on or share through the Service. We are not liable for any loss of data.

j) Termination

We may suspend or terminate your access to the Service at our discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or third parties.

k) Disclaimer of Warranties

The Service is provided “as-is” and “as available” without any warranties, express or implied. We do not guarantee that the Service will be secure, available, or error-free.

l) Limitation of Liability

To the maximum extent permitted by law, Techzu Ichicode shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or profits.

m) Indemnification

You agree to indemnify, defend, and hold harmless Techzu Ichicode and its affiliates from and against any claims, liabilities, damages, losses, and expenses arising from your use of the Service.

n) Changes to Terms

We reserve the right to update these Terms at any time. If we make changes, we will notify you by posting the updated Terms on our website. Your continued use of the Service indicates your acceptance of the updated Terms.

o) Governing Law

These Terms shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising from or relating to these Terms will be resolved in Singapore International Arbitration Centre (SIAC).

p) Contact Information

For questions or concerns about these Terms, please contact us at hello@techzu.co.